Contact Us

Contact Us

We are here to help. Whether you have a question about a product, need assistance with an order, or require support after your purchase, our team is ready to assist you.

Get in Touch

The best way to reach us is by email. Our support team typically responds within 1–2 business days (Monday through Friday, excluding public holidays).

Email: support@peakhumanlab.com

Website: peakhumanlab.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Before You Contact Us

For the fastest resolution, please have the following ready when reaching out to our support team:

Your order number (found in your confirmation email), the email address associated with your order, a clear description of your question or issue, and photos or video if your inquiry relates to a damaged or defective product.

Order and Shipping Inquiries

If you have a question about the status of your order or a shipping delay, please first check your tracking information using the link provided in your shipping confirmation email. If your issue is not resolved through tracking, please email us at support@peakhumanlab.com with your order number and we will investigate on your behalf.

Returns and Refund Requests

To initiate a return or refund request, please contact us at support@peakhumanlab.com. All returns must be authorized before items are shipped back. Please review our Returns and Refund Policy before submitting a request to ensure your item is eligible.

Product Questions

If you have questions about a specific product before purchasing, including specifications, dimensions, compatibility, or suitability, please email us and a member of our team will be happy to assist. We want to ensure you are making the right decision for your wellness goals.

Warranty and Technical Support

For warranty claims or technical support related to a product you have already purchased, please contact us at support@peakhumanlab.com with your order number, the product name, and a description of the issue. Photos or video are helpful in expediting your claim.

Business Inquiries

For wholesale, partnership, media, or business-related inquiries, please email support@peakhumanlab.com with the subject line “Business Inquiry” and a brief description of your request.

We value every customer and are committed to providing a premium, transparent experience at every step of your journey with Peak Human Lab LLC. Thank you for choosing us as your wellness partner.

Peak Human Lab LLC
Email: support@peakhumanlab.com
Website: peakhumanlab.com